How to Boss-Up Without Being Bossy

A Vital Skill For Management Effectiveness

Elizabeth’s anger and frustration were apparent.  It was also justifiable.  A few employees had just been discovered taking small liberties with inventory.  They were using very poor judgement at best and stealing at worst. The team members worked hard and brought a lot to the business.  So the gravity of the moment pulled heavily on Elizabeth, and she […]

A Lasting Legacy From a Family Business

On the passing of local business leader Jim Wakefield

Legacy, Leadership, Succession Planning, Family Business

We had traded emails for several months; weeks sometimes passing between each.   The laborious prospecting for clients of my newly established coaching practice had finally yielded a coffee time with a reasonably interested candidate. Greeting Jim Wakefield and shaking his hand was enough to realize he was no stranger to hard work.  His rough […]

Two Fail-Safe Ways to Find Treasure in Personality Assessments

Personality, Leadership Development, Work, Team Building, Career, Behavior, Character, Interior World

I’ve lost count of the number of fee and free personality, temperament, strength and skill assessments available today.  Some are based on well developed behavioral and management science. Some, I’m convinced, are based upon substance-accompanied late nighters against deadlines to create copy for pop culture magazines.  You know, the “why your lover acts like a spoiled tarantula” crowd. […]

5 Toxic Effects of Gossip About Former Employees

And a few healthier alternatives for team building

team building, business building, leadership development, management development, culture, toxic culture

The meeting was going well until a name was dropped.  The ensuing chuckles and eye rolls suggested some kind of infamy or company lore. The only comment made was less than flattering.  And then the conversation continued as if nothing happened at all. But in reality something very septic just happened.  Something that often goes […]

3 Ways to Handle The Messy Middle of Conflict

Guiding Principles for Leadership Effectiveness

business building, leadership development, mindset, conflict, team buiding

Each time I teach on the subject of conflict I learn something new.  Life is full of case studies. At a recent client session with a management team I began with a “checkered flag/yellow flag” exercise where everyone shares a victory and a caution within their area of the business.  To the person, all of […]

Two Must-Have Types of Motivation Every Employee Craves

And Why the Carrot and Stick Fall Short.

Employee motivation, employee engagement, teams, team building, management, leadership, business building, coaching

One of the things I sometimes see in my coaching practice is a poor grasp of how people are motivated to do what needs to be done in the business.  As a result, business leaders can sometimes have a single threaded way of “motivating” their team members that can actually be de-motivating at best, and downright […]

7 Radical Principles for Strategic Planning

leadership development, time management, how to set goals, how to prioritize

Something strange happens this time of year. All over the world organizations and individuals are giving thought to their future, and future plans are being made. Many of these are labeled ‘Strategic Plans’. They are pontificated, debated, created, validated, edited, and circulated. And then this is where the strange part comes in. They are filed. It’s not unlike […]